Data Protection

The website is owned by Bservicer Básico S.L. (hereinafter Básico Living), CIF: B86497351, with the address, Avda. Manoteras, 46 Planta 3 28050 Madrid. Phone number 910 307 168 and email info@basico.es

Visiting this website does no require the user to give any personal information.

What is the General Data Protection Regulation?

From the 25th of May 2018, the new General data Protection Regulation (GDPR) has been fully applicable.

At BÁSICO LIVING, we have prepared to assume the new commitments established by the regulation on the protection of personal data and therefore offer you a service adjusted to the requirements of the future legal framework.

This change is good news for everyone. The new regulations increase safeguards in the processing of your data and introduce new forms of protection such as the right to be forgotten and the right to share your personal information.

How and why do we process your data?

BÁSICO LIVING informs you that it will process your data lawfully, fairly, transparently, appropriately, relevantly, limitedly, accurately, and in an up-to-date manner, exclusively for commercial use, and will not transfer it to third parties outside the Company. Therefore, BÁSICO LIVING undertakes to take all reasonable steps to ensure that inaccurate data is erased or rectified without delay.

What will we do with your data?

To provide you with information regarding upcoming real estate promotions or purchase or rental opportunities that suit the needs you have communicated to us.

your data will be communicated, if necessary, to financial entities, public administrations and all those entities with which communication is necessary, in order to fulfil the provision of the aforementioned service.

We may send you information and commercial offers for other products, services, notices, offers and, in general, commercial information that may be of interest to you through any type of means, including WhatsApp and electronic communication.

We will keep your personal data only as long as strictly necessary for the stated purpose.

if it is through telephone support, the personal data subject to processing will be those provided for such support, with a retention period of 2 years.

What rights do you have over your data?

In accordance with the rights under current data protection regulations, you may exercise your rights of access, rectification, restriction of processing, erasure, data portability and objection to the processing of your personal data, as well as the withdrawal of consent previously given for such processing, by sending your request to the postal address Avda. Manoteras, 46 Planta 3 28050 Madrid or the email address, proteccion.datos@basico.es

you may contact the relevant Supervisory Authority to file any complaint you deem appropriate.

Who is responsible for ensuring compliance with these regulations at Básico Living?

Básico Living has appointed a Data Protection and Privacy Officer, who will ensure compliance with this regulation and whom you can contact regarding all matters relating to the processing of your personal data at dpo.cliente@conversia.es or by phone at 902 877 192